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It was a bug that should be resolved now and should not typically happen.
Now, it is true that one of the Synology Disk Stations I was updating had bonded network interfaces, but that was also the one that fixed itself faster.
Then, about 5 minutes later, the DSM update was giving me what I needed to see: My best guess is that the time it took for the routing tables to be updated took far longer than either the DSM user interface or my patience expected.
I had restarted the box a couple of times in the interim, hoping that it would take, but I think I might have disrupted the population of the tables, and the Disk Station simply restarted the process again.
Now before you run screaming to the streets or try to wipe your Synology clean, here are a couple of things you can try. We’ll get to what these things mean in just a moment. Click on the “Edit” button next to the Default Gateway. While we’re on this screen, however, we need to make some changes to the IPv6 settings as well. There’s only one change you have to make here, and it’s an easy one: . The Synology needs to know where to find its way out of the network to see the world (fly! Since we want to know if Synology has an update that we need, and Synology is in the outside world, this Synology does not know where to go.
Rumor has it that the only people to have successfully beaten this devilish problem are the Ancient Mayans, who also were able to count to 2012 and start over without panicking about the end of the world. Personally, I like to have my devices on static IP addresses, so I use the manual configuration option: something, so if this is all Greek to you then simply keep the “Get network configuration automatically (DHCP)” checked and don’t worry about this stuff. The Default Gateway is just that – it’s the gateway to the world (online, at least), and the “default” part of it means that this is where the Synology should look if it wants to communicate with the outside world.
If you attach the Synology directly to a computer that is not running DHCP you will get a 169.254. Y address, it will not connect to the Internet and these instructions won’t work, I’m afraid.] When you log into the DSM Control Panel, you’ll see a familiar flag connected to the icon, letting you know that there is an update to be made: (Eagle-eyed readers will notice that these last two screenshots are from two different machines. When you turn it off, this default gateway should disappear, and it should look something like this: ” setting. They’re the devices that you can ask to find out how to turn into an address that the computers understand, and vice versa. You do not have to have an alternative DNS Server, but I put my default gateway as my alternative if, for whatever reason, Google’s DNS server doesn’t respond. Click on the next tab over, the “Network Interface” tab. Go ahead and click on “Edit” with the interface highlighted, as it is in the picture above. If you have your Synology Diskstation set up to get its network configuration from your router, it will have “Get network configuration automatically (DHCP) chosen for you.Speaking of Google, Synology recommends using their DNS server address as the “Preferred DNS Server,” so you should make your system look like this: . When I updated my two boxes, I had very different reactions from them. What was even stranger was that on one of the boxes, I did not have to remove the IPv6 setting for it to work – a simple restart after fixing the default gateway and DNS server gave me complete connectivity. I tried using Synology’s Quick Connect, and it didn’t work either. I was able to turn on the NTP server (that’s the service that lets the Synology know what time it is, according to the US Government’s NIST time servers). However, the DSM update continued to give me that error.- If the selected port is a WSD port, go to step d to update the port. Check for these common causes of communication failure and try again: A firewall or security application may be blocking your Brother machine's communication.
Click here for instructions on how to disable the Windows firewall.
NOTE: For Windows users, there will be a new icon shortcut called "Screen Logic Connect" on your desktop.